FAQ

 
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What's the benefit of a skin care regimen?
The benefit of a properly formulated skin care regimen will provide proper care and optimal health to the skin. Skin that is well-cleansed and protected will look and feel healthier.
What are the basic steps in a good skin care routine?
The basic steps of a good skin care regimen are cleansing, moisturising (hydration) and protecting. Men generally add shaving to this routine.
Why shouldn't I clean my face with soap or bath soap?

Some types of soap can be irritating to sensitive skin and may be too harsh in removing the necessary oils and lipids that aid the skin in moisture retention.

Are TOLSOM products tested on animals?
TOLSOM products were not tested on animals. We conduct clinical and consumer testing with human volunteers
What is the T-10 complex found in the TOLSOM Men's Skin Care Line?
The T-10 complex contains eight moisturising and two oil-control ingredients that support men's skin. The moisturizers are Glycerin, Panthenol, Sodium Hyaluronate, Wheat Germ Lipids (Cephalins), Yeast Extract (Glycoproteins), Hops Extract, Chamomile Extract, and Aloe Vera Gel. The oil control ingredients are Lemon Extract and Cucumber Extract.
Why aren't TOLSOM products hypoallergenic?
There is no industry-accepted definition of hypoallergenic. However, TOLSOM products are allergy tested and dermatological tested.
Why do some products, despite extensive testing, still cause a skin reaction on some people?
No skin-care product is guaranteed to be 100% irritation-free for everyone. All TOLSOM products are thoroughly tested for skin compatibility and safety, but there are always a small number of people who are sensitive to certain ingredients. Otherwise, the products are considered completely safe. Just as some people are allergic to pets or dust, others are allergic to common cosmetic ingredients. Of course, we are careful not to use any ingredients that are known to cause allergic reactions. The TOLSOM Line was tested on men with sensitive skin.
Which age do you recommend that males start using TOLSOM Skin Care products?
Although TOLSOM is targeted at men in their 20s and above, teenagers around the age of 16 can start using TOLSOM.
Why do people with oily skin still need a moisturizer?
Oily skin is under the control of the sebaceous glands and is independent of the moisture content of the skin. Sebum lubricates the skin but is not particularly efficient in aiding moisture retention. Moisture content is under the control of the epidermis and in particular the stratum corneum. An oily individual may have both excess oil and low moisture content and would require a moisturiser.
Is it necessary to apply sun protection lotions on top of TOLSOM Skin Protective Lotion?
The Skin Protective Lotion provides SPF15 broad-spectrum protection against UVA/UVB rays. It should not be necessary to use another product on the face. However, sun sensitive individuals may feel it necessary to apply another product.
Can I still use ARTISTRY treatment products along with my TOLSOM products?
Yes.
Can women use TOLSOM?
Yes, although the TOLSOM products were formulated especially for men and contain the T-10 complex and men's citrus fragrance. Most women will prefer ARTISTRY products.
When and in which order should I use TOLSOM Men's Skin Care products?
The first three products (Facial Cleansing Foam, Shave Gel, After Shave Splash) are meant to be used as part of a daily shaving regimen. They are followed by use of the Skin Protective Lotion. At night, cleanse, tone and follow with the Skin Protective Lotion. All are proven to be gentle when used together.
What kind of safety testing has been done on them?
They have been dermatologist tested and allergy tested. They also tested to be non-comedogenic/acnegenic (won't clog pores).
If I have bad sunburn, can I use this product?
Generally, we do not recommend that any cosmetic product be used on "bad" sunburn. Products should only be used after inflammation has subsided.
What is the shelf life of these products?
The shelf life of the products is three years unopened and two years after opening and initial use.